Denis Opudo
Statistics show that not less than 75% of the world’s populations are always online. The number is expected to remain like that up to 2030. There are 87% of people who are using mobile devices when traveling. The Travel Corporation (TTC) launched a digital initiative that will improve customer’s experience. That will be done from booking to post-trip. The initiative is referred to as My Travel Portal (MTP). MTP contains all touch points to deliver a personalized online solution trip.
The service is currently available to those booking Trafalgar, Contiki, and Insight Vacations. Travellers booking for Luxury Gold or CostSaver holiday can also get the services. The U by Uniworld Boutique River Cruise Collection will be joining online soon. MTP offers contacts to the TTC guests. It helps them connect with their fellow travelers and Travel Director. This is done through a chat facility by using a travel journal and ways to share photos and plans socially. The travelers will benefit by saving precious holiday time at border crossings and hotel check-ins. They will have personal preferences for dietary and any particular passion points. It has already accounted for pre-arrival.
There is a need to create an end to end travel solution to post trip. The move will help to give good services to the TTC guests. That also makes good use of the new connectivity. The newly developed My Travel Portal will offer best services to the guests. There will be the development of more brands to add up on those already on the platforms porthole. The company also developed an e-documentation platform. TTC has collaborated with One Tree Planted. The organization will help to plant a tree for guest who gets out of the printed travel documents. One Tree Plant is a non-profit organization that majors in global reforestation. The travel brand has already committed to the reforestation of several hundred acres of barren and devastated land.
