Rinchi
TechInAfrica – As the tech space has been gradually growing throughout Nigeria, it’s also followed by the explosion of tech startups across the country. They emerged to bring solutions to everyday issues that Nigerians face in the important sectors like education, healthcare, as well as services.
In Nigeria or some other parts of the world, device’s providers like mobile phones and computers usually guarantee after-sales services, but most don’t. Consequently, users have to face additional costs to repair their devices once problems occur.
Fixmydevice, a startup that specialized in gadget repair services, wants to address this challenge by taking a revolutionary step of device repairing process in the country. It provides well-trained engineers to fix users’ devices whenever and wherever they are in affordable cost and easier way.
To use the service, users should access Fixmydevice and registers themselves first. Moreover, they also need to give personal details about the device that needs repairing, what certain faults stated, for example, broken keyboards, screen, and so on. The system will process it within minutes and come back with an invoice after the courier comes to get the device fixed. Once it’s fixed, it will be returned within 3 – 5 days.
Currently, Fixmydevice operates through its online platform, website, and mobile app. It’s on preparation to have an administrative office and customer experience center soon.
“Our strategy revolves around affordability and convenience while ensuring the quality of service. We focus on our customer and making life convenient for them without having to break their bank,” Emmanuel Adedeji, Founder of Fixmydevice, said.
In the next five to 10 years, the company sees how its offering will evolve, as said by Adedeji, “The grand vision is evolving into full-time Solution provider in the Internet of Things (IoT) space and solving other human problems with technology. There are also geographical expansion plans. Although operating only in Lagos for now, we plan to extend our services across multiple states in the country, possibly the 36 states.”
