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Liquid Cloud patners with UK tech firm,Telesmart.io to improve customer experience

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According to a press statement issued by the company, Liquid Cloud, an offshoot of the pan-African technology service supplier Cassava Technologies, has chosen  Telesmart.io, a cloud-based unified communications and collaboration platform. A market leader in international messaging and numbering services will provide its number stock management solution.

Liquid Cloud will use Telesmart.io’s technology to lessen the strain of managing inventory numbers and hasten the process by which they maintain and deliver them to their customers.

Because of the collaboration, Liquid Cloud can manage its data in all of its markets on a single, centralized platform, thereby eliminating the time, expense, and error risk associated with the manual process. Consequently, Liquid Cloud might be able to maximize its operating efficiency and get a competitive market advantage. 

Because Liquid Cloud serves many customers and has a global presence, it requires digitized solutions that aren’t just effective but also able to keep up with the company’s high standards.”This relationship we change the game for us,” Neil Kitcher said. He is the Chief Executive Officer and Co-Founder of Telesmart.io. “We are glad to be spreading our reach in Africa,” Kitcher added.

We reached an agreement with Liquid Cloud that every business in the continent should be able to connect, and it’s our pleasure to support Liquid Cloud’s mission to link all businesses in Africa.

With the help of the platform provided by Telesmart.io, Liquid Cloud will be able to offer its existing as well as new customers in Africa a more all-encompassing voice solution.

Moreover, the platform will easily interface with the technologies currently in use by Liquid Cloud, making it possible for the company to leverage the expanding CXaaS market on the continent immediately.

The decision to form a partnership with Telesmart.io was easy to make given their position as market leaders in global numbering and messaging services,” said David Behr, Chief Executive Officer of Liquid Cloud and Cyber Security.

In addition, we are under constant pressure to deliver the highest possible level of service to our clients. We hope that with the aid of our connection, we will be able to streamline our processes and provide an easy experience for clients.

Telesmart.io and Liquid Cloud are at the frontline in providing state-of-the-art solutions to enterprises and increasing the voice network across South Africa as well as the continent as hybrid jobs rapidly spread across Africa. 

This helps keep Telesmart.io’s forward momentum going in the area after recent announcements of other collaborations.

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Written by Grace Ashiru

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