Pan African Financial group, UBA, is looking to cement its dominance in the African market, with the company investing in new cutting edge technology.
The bank is set to use the new technology to enhance its services, with the target being to continue serving customers in a way that its reputation is boosted further.
According to Mr. Sampson Aneke, the Group Head of Digital Banking at UBA, the digital transformation the bank has embarked on through this huge investment has seen it grow its offering. Aneke said that the bank has used the technology to introduce new features to its mobile app. The new features allow customers to make group transfer as well as to make transfers to a telephone number.
UBA’s Head of Digital Banking explained that enabling group transfers is the bank’s idea to empower MSME businesses. Most of the micro, small, and medium enterprises will benefit from the transfer of funds to several groups.
The other feature that allows for transfers to telephone numbers is meant to increase financial inclusion across the continent, especially as the majority of the population continues to grapple with challenges brought about by the COVID-19 pandemic.
UBA offers its services in 20 African countries, including Cameroun, Congo DRC, Ghana, Kenya, Nigeria, Senegal, Uganda, and Zambia. It also has operations in the UK, the US, and in Paris, France.